We limit the collection and use of Information to the minimum Arbor requires to deliver superior service to you. Such service includes advising you about our products, services and other opportunities, maintaining your accounts with us, processing transactions requested by you or other persons authorized by you and administering our business.
Collection of Information
We get most Information directly from you in the normal course of business – whether in person, by telephone, or electronically. We may verify this Information or get additional Information from consumer reporting agencies or public sources. This Information may relate to your finances, employment, as well as transactions and interactions with or through us or with others. The most common types of Information collected are: name, email, mailing address, company affiliation, phone number, and job title. Additional Information may be collected as needed to provide remunerated services.
How we use Collected Information
We may disclose any Information when we believe it necessary for the conduct of our business, or where disclosure is required by law. For example, Information may be disclosed for audit or research purposes, to attorneys or other professionals, or to law enforcement and regulatory agencies to help, among other things, prevent fraud or money laundering.
In addition, we may disclose Information to other Arbor companies or third party service providers (i) to enable them to provide business services for us, such as performing computer related or data maintenance or processing services for us, (ii) to facilitate the processing of transactions requested by you, (iii) to assist us in offering our or other Arbor Research Holdings companies services to you, or (iv) for credit review or reporting purposes. We may also provide Information to other Arbor companies or non-affiliated companies with whom we have joint marketing agreements, such as an agreement with another financial institution or an investment adviser, trust company or other company enabling us to offer you certain of its products or services. Except in those specific, limited situations, without your consent, we will not make any disclosures of Information to other companies who may want to sell their products or services to you. Moreover, it is Arbor’s policy to require all third parties that are to receive any Information to sign strict confidentiality agreements.
Website interaction Information is used for internal research, administration of our websites, and to meet regulatory reporting requirements. Our employees, registered representatives and investment adviser representatives acting on our behalf are required to protect the confidentiality of Information and to comply with our established Information security policies. They may access Information only when there is an appropriate reason to do so, such as to administer or offer our products or services. We also maintain physical, electronic and procedural safeguards to protect Information, which comply with all applicable laws.
Information Other Websites Collect From You
Request for Information
Upon your written request (contact info below), we will make available for your review any file we may maintain for your personal Information; provided, however, that any Information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available. If you notify us that any Information is incorrect, we will review it. If we agree, we will correct our records. If we do not agree, you may submit a short statement of dispute, which we will include in any future disclosure of the disputed Information.
For any privacy-related questions or requests, you can contact Arbor’s privacy team: firstname.lastname@example.org.
Or write us at:
Arbor Privacy Team
22333 Classic Ct
Lake Barrington, IL 60010